This Guest Agreement (the “Agreement”) is made between Anyplace Inc. (“Anyplace”) and you, the “Guest.” The Agreement includes the Anyplace Guest Terms and Conditions (the “Terms and Conditions”) and any relevant addenda (“Addenda”), all of which are essential components of the overall agreement between Anyplace and the Guest. Collectively, these documents are referred to as the “Agreement.” Both Anyplace and the Guest agree to the following terms:

Booking Confirmation and Guest VerificationA booking request submitted through the Anyplace platform does not constitute a confirmed reservation. Guest's booking is contingent upon the successful completion of all required verification steps, within twenty-four (24) hours of submitting a booking request (the “Verification Window”). Until all verification steps have been completed and accepted by Anyplace, the booking request will hold the calendar pending verification. If verification is not completed within the Verification Window, the hold will be released, the Unit will be made available for rebooking, and no right to occupy the Unit is created.Failure to complete the required verification steps within the Verification Window will result in the cancellation of the booking request and the release of the Unit for rebooking. Anyplace will not be liable for any loss of the reservation resulting from a Guest's failure to complete verification within the required period. Additionally, failure to meet Anyplace's minimum eligibility requirements may result in the cancellation of the booking request at any point prior to the Commencement Date, regardless of whether the Verification Window has elapsed. Once a booking request is cancelled for any reason set forth in this section, it will not be reinstated under any circumstances.A Guest whose booking request was previously cancelled may submit a new booking request, subject to availability and Anyplace's eligibility requirements at the time of reapplication. All rates, fees, and applicable conditions will be determined based on current pricing at the time of the new submission, and no terms from the prior cancelled booking will be carried over.An incomplete or unverified booking request does not constitute a confirmed reservation and does not give rise to any right of occupancy or claim against Anyplace for loss of the reservation, loss of a preferred unit, or any other consequential loss.

Right to Use the UnitAnyplace grants each guest (the “Guest”) the exclusive right to use the specified property (the “Unit”) as a private dwelling only, together with the fixtures and appliances in the Unit, for the agreed rental period, subject to all of the provisions of this Agreement. Guest's use of the Unit is further subject to all applicable building rules, community guidelines, and any policies established by the building owner, as may be updated from time to time. Guest agrees to comply with such rules and guidelines as a condition of their right to occupy the Unit.Guest shall not move, rearrange, or relocate any furniture or fixtures within the Unit without the prior written consent of Anyplace. Should any unauthorized movement or rearrangement of furniture occur, Anyplace reserves the right to charge an additional fee to cover the cost of restoring the Unit to its original configuration.Notwithstanding the exclusive nature of Guest's right to use the Unit, Anyplace, its agents, representatives, and associates reserve the right to access the Unit without prior notice in circumstances including, but not limited to, emergency repairs, suspected leakage, maintenance requests, or any other situation deemed necessary by Anyplace or as required under the terms of the applicable master lease.

Maintenance Requests and RepairsIf Guest or any occupant of the Unit needs to submit a maintenance request, service request, or notice (including for repairs, installations, or security-related matters), it must be submitted to Anyplace as follows: for direct bookings, through the "Contact Us" option in the Guest's booking details; for all other bookings, by email to mystay@anyplace.com, except in the case of fire, smoke, gas, explosion, overflowing sewage, uncontrollable running water, electrical shorts, or a crime in progress. Anyplace will escalate requests to the building owner or property manager on Guest's behalf. Guest is not authorized to contact the property owner or building management directly.Anyplace's written notes on any oral request do not constitute a written request from Guest. Anyplace's complying with or responding to any oral request does not waive the requirement for written notice under this Agreement.Guest must promptly notify Anyplace in writing of: water leaks; electrical problems; malfunctioning lights; broken or missing locks or latches; and any other condition that poses a hazard to property, health, or safety.Anyplace or the building owner may modify or install utility lines or equipment serving the Unit if the work is done reasonably and without substantially increasing the Guest's Utilities Fee. Utilities or equipment may be temporarily interrupted as needed to prevent property damage or perform necessary work. If utilities malfunction or are damaged by fire, water, or similar cause, Guest must notify Anyplace immediately.Air conditioning issues are not emergencies. If air conditioning or other equipment malfunctions, Guest must notify Anyplace as soon as possible. Anyplace will act with reasonable diligence to coordinate repairs during business hours.Anyplace works closely with property management to resolve maintenance matters as quickly as possible. Anyplace does not control building maintenance schedules or staffing. While Anyplace will make every effort to expedite repairs and find timely resolutions, maintenance issues do not entitle Guest to a refund, compensation, abatement of Guest Fees, or any other remedy beyond what is required by law.If fire or catastrophic damage is substantial, or if repairs pose a danger to occupants, Anyplace may terminate this Agreement within a reasonable time by providing written notice. In such cases, prorated Guest Fees and the Deposit will be refunded, less any lawful deductions.

Mail and Package DeliveryAnyplace is not obligated to accept, receive, or sign for any mail, packages, or deliveries on Guest's behalf, including those sent via USPS, UPS, FedEx, or any other carrier. Guest agrees that neither Anyplace nor the property owner shall have any liability for loss, theft, damage, or non-delivery of any package or correspondence, regardless of whether any package acceptance or locker facilities are available at the property. Anyplace will not accept certified or registered mail on Guest's behalf under any circumstances.

Term of OccupancyThe term of Guest’s occupancy of the Unit (the “Term”) will begin on the “Commencement Date” and end on the “End Date”. This Unit requires a minimum stay (a “Minimum Stay”), and therefore an early termination by the Guest will not be permitted unless the Minimum Stay period has been reached. Guest must vacate the Unit on the End Date. No modifications to the term dates, extensions, or early termination of the Term are permitted without the express written consent of Anyplace. Fees and penalties may apply.Should Guest wish to vacate the Unit prior to the End Date, Guest must provide Anyplace with a minimum of thirty (30) days' written notice (the “Notice to Vacate” or “NTV”) before the intended departure date. All early termination requests must be submitted to support@anyplace.com.Upon receipt, Anyplace will review the request, process the early termination, and confirm the outcome in writing. Submission of a Notice to Vacate does not constitute consent by Anyplace to an early termination and does not relieve Guest of any financial obligations accrued under this Agreement.During the notice period, all nightly rates and Guest Fees shall continue to apply at the rates in effect at the time of notice. Guest shall fulfill the thirty (30) day notice requirement and all fees accrued during such period.For a plain-language summary of the early termination process, including how notice, rent, prorated fees, taxes, and any length-of-stay discounts are handled, Guest may refer to Anyplace's Early Termination FAQ. This FAQ is provided for convenience only; in the event of any conflict between the FAQ and this Agreement, the terms of this Agreement control.

Accommodation Fee and Additional ChargesThe Unit is subject to a base monthly fee (the “Accommodation Fee”), the monthly utilities fee (the “Utilities Fee”), and potential Additional Fees. The base monthly fee is subject to change based on the term dates. All such charges, whether payable prior to or after the Commencement Date, are collectively referred to as “Additional Fees”. The Accommodation Fee, Utilities Fee, and Additional Fees are sometimes collectively referred to herein as the “Guest Fees”.

Promotional CodesAnyplace may, from time to time, issue alphanumeric discount codes (“Promotional Codes”) that reduce the Accommodation Fee or other applicable Guest Fees for a specific booking. Promotional Codes include marketing codes, partner codes, and referral codes distributed through Anyplace campaigns or programs. Promotional Codes are distinct from Anyplace Credits, which are governed separately in the section below.Each Promotional Code is subject to specific eligibility conditions communicated at the time of issuance or at checkout, which may include the applicable market, booking window, minimum stay length, minimum booking value, unit type, and maximum number of redemptions. Guest is solely responsible for confirming eligibility prior to use. Anyplace is not obligated to honor a Promotional Code applied to a booking that does not meet the stated conditions.Unless otherwise expressly stated by Anyplace in writing at the time of issuance:

1. Promotional Codes have no cash value and are not redeemable for cash or any other monetary instrument;
2. Promotional Codes are non-transferable and may only be used by the Guest to whom they were issued;
3. Only one Promotional Code may be applied per booking. Promotional Codes may not be combined with other codes or promotional offers;
4. Promotional Codes must be entered at checkout before a booking is confirmed. Codes may not be applied retroactively to bookings that have already been confirmed;
5. Promotional Codes are single-use only, unless the applicable offer terms explicitly state otherwise; and
6. Promotional Codes expire on the date specified at issuance and will not be reinstated after expiration.

If Guest cancels a booking or terminates this Agreement prior to the end of the Term, and such action causes the booking to fall outside the eligibility conditions applicable to the Promotional Code used — for example, where a minimum stay requirement is no longer met — the Promotional Code shall be deemed void as of the date of cancellation or termination. Anyplace reserves the right to revoke the corresponding discount and charge Guest the discount amount as an additional fee, in accordance with the Payment and Due Dates section of this Agreement. This provision applies in addition to, and does not limit, any early termination fees or cancellation charges otherwise applicable under this Agreement.Where Anyplace operates a referral program, referral codes are subject to the general conditions set forth above and the following additional terms: the referring Guest earns a referral reward only upon the referred party completing a qualifying stay, as determined by Anyplace in its sole discretion; self-referrals are not permitted and any reward obtained through self-referral or manipulation of the referral program may be voided; and Anyplace may modify or discontinue its referral program at any time without prior notice.Anyplace reserves the right to void, revoke, or refuse to honor any Promotional Code it reasonably believes was obtained, shared, or redeemed through fraud, misrepresentation, technical error, or in violation of these terms or Anyplace’s Terms of Service. In such cases, Anyplace may retroactively charge Guest the full amount of any discount previously applied and may suspend or terminate Guest’s account. Anyplace further reserves the right to modify, suspend, or discontinue any promotional offer or code at any time without prior notice. Such modifications will not affect a Promotional Code already validly applied to a confirmed booking, except as provided above with respect to cancellation or early termination.

Anyplace CreditsAnyplace Credits (“Credits”) are money-denominated credits issued directly to a Guest’s account by Anyplace. Credits are distinct from Promotional Codes: they are not entered by Guest at checkout but are applied by Anyplace to Guest’s account and available for redemption against current or future eligible bookings. Credits may be issued at Anyplace’s discretion in connection with service recovery, goodwill adjustments, or other circumstances as determined by Anyplace. Issuance of a Credit does not constitute an admission of liability by Anyplace.Credits are issued in a fixed amount and communicated to Guest at the time of issuance, together with any applicable conditions and expiration date. Unless otherwise expressly stated by Anyplace in writing at the time of issuance:

1. Credits have no cash value and are not redeemable for cash, bank transfer, or any other monetary instrument;
2. Credits are non-transferable and are tied to the Guest account to which they were issued. Credits may not be assigned to or redeemed by another person or account;
3. Credits may be applied to future eligible Anyplace bookings only and may not be applied toward taxes, security deposits, or ancillary fees unless explicitly stated by Anyplace at the time of issuance;
4. Partial redemption of Credits is not permitted. Any unused balance will remain in Guest’s account and may be applied to a future booking, subject to the applicable expiration date; and
5. Credits expire on the date communicated at issuance. Expired Credits will not be reinstated.

Credits are applied at checkout against the total booking amount. Guest is not required to enter a code to redeem Credits. If the value of a booking is less than the available Credit balance, the remaining balance will be retained in Guest’s account for application to a future eligible booking, subject to the applicable expiration date.If a booking to which Credits were applied is cancelled, Credits will be reinstated to Guest’s account in full, provided the cancellation is made in accordance with the applicable cancellation policy and the Credits have not yet expired. Credits will not be converted to a cash refund under any circumstances. If the cancellation is initiated by Anyplace, Credits will be reinstated regardless of their expiration status and a new expiration date will be communicated to Guest.Upon voluntary closure of a Guest account, any unused Credits will be forfeited and will not be reinstated or converted to cash. If an account is suspended or terminated by Anyplace due to a violation of these terms or Anyplace’s Terms of Service, Credits will be voided without compensation.

DepositPrior to the Commencement Date, Guest shall pay a refundable deposit (the “Deposit”), if applicable, to be held against any unpaid Guest Fees and damages to the Unit, as further set forth in the Terms and Conditions.

Unless provided for elsewhere in this Agreement, Guests that elect to make their payments through Plaid’s bank transfer (“Bank transfer”) are exempt from providing a Security Deposit.

Assessment and Payment of DamagesBy agreeing to these terms, the guest (“User”) authorizes Anyplace (“the Company”) to charge their payment method for any damages or losses incurred during their stay. Generally, damages or losses up to $500 will be charged directly to the User. Any damages exceeding this threshold may be processed through an insurance claim. The Company will assess the damages to determine the appropriate course of action based on claim eligibility and the total amount of damages.

Payment and Due Dates1. At the time of execution of this Agreement, Guest has made an initial payment to be applied toward the Accommodation Fee (the “Initial Payment”) and completed the ID, background checks, provided proof of income and any supportive documentation. Therefore, Anyplace is able to reserve the Unit for Guest’s use during the Term. Upon the full execution of this Agreement and Anyplace’s receipt of the Initial Payment, Guest is deemed to have a “Reservation” for the Unit. Anyplace may retain some or all of the Initial Payment in accordance with Anyplace’s Cancellation Policy.2. Guest agrees to pay all fees outlined in the payment schedule (the “Payment Schedule”) on or before the due dates specified. Any payment not made within three (3) calendar days of the due date, as specified in the Payment Schedule, will incur a $50.00 late payment fee.If the Guest is late with payments on three (3) separate occasions within any twelve (12) month period, it will be classified as ”Habitual Late Payment.” Habitual Late Payment constitutes a breach of this Agreement and, subject to applicable law, may result in termination of the Agreement and require the Guest to vacate the Unit. Payment of the late fee will not negate the late status for purposes of determining Habitual Late Payment. Should the Guest fail to make payments in full when due, as specified in the Payment Schedule, time being of the essence, Anyplace reserves the right to immediately terminate this Agreement and the Guest’s Reservation without further obligation.3. Payment is due as set forth in the Payment Schedule, without offsets, deductions, or credits. The Accommodation Fee for any partial month will be prorated at a rate of 1/30th of the monthly Accommodation Fee per day.4. The Guest shall pay all Guest Fees when due via credit card or Automated Clearing House (ACH), in accordance with the terms of this Agreement. All credit card payments are subject to a 3.2% non-refundable surcharge, which applies even in the event of a booking cancellation.5. During the thirty (30) day Notice to Vacate period, Guest remains fully responsible for all Guest Fees, including the Accommodation Fee and Utilities Fee, through the earlier of (a) the End Date as specified in the Payment Schedule, or (b) the last day of the thirty (30) day notice period, whichever occurs first. Guest shall not be entitled to any reduction, proration, or credit of fees solely on the basis of vacating the Unit prior to the conclusion of the notice period, unless otherwise agreed to in writing by Anyplace.

Occupancy Tax PolicyNew YorkIn accordance with local regulations, occupancy taxes in the State and City of New York are determined by the total length of a guest’s stay and are calculated as follows:

• •  For stays of fewer than 90 consecutive nights, both state and city occupancy taxes apply. The total tax includes 14.75% of the total rental amount, plus a $3.50 per night city occupancy tax.
• •  For stays of 90 nights or more but fewer than 180 nights, only city occupancy taxes apply. The applicable tax includes 10.75% of the total rental amount, plus a $2.00 per night city occupancy tax.
• •  For stays of 180 nights or more, no short-term occupancy taxes apply. These longer-term stays are considered tax-exempt under local New York regulations.

Jersey CityIn accordance with local regulations, occupancy taxes in Jersey City, New Jersey are determined by the total length of a guest’s stay and are calculated as follows:

• •  For stays of fewer than 90 consecutive nights, applicable state and local occupancy taxes apply. The total tax includes 16.625% of the total rental amount, comprised of:
  • •  6.625% New Jersey Sales Tax
  • •  6% New Jersey Occupancy Tax
  • •  3% Meadowlands Hotel Assessment
  • •  1% Jersey City State Occupancy Fee
• •  For stays of 90 nights or more, no short-term occupancy taxes apply. These longer-term stays are considered tax-exempt under New Jersey regulations.

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Please note: Date changes made before or during the stay (including extensions or reductions) will trigger a recalculation of applicable taxes based on the updated length of stay and corresponding tax tier. Taxes will be adjusted according to local tax laws and internal policies. When a stay crosses tax thresholds, refunds resulting from threshold changes will be issued only after the guest completes the required number of nights in the unit for that threshold.In all cases, tax obligations will be recalculated based on the actual length of stay, and guests agree to pay any resulting difference in taxes as outlined above.

Tax Adjustments and RefundsWhen date changes result in a different tax calculation, the following process applies:Tax Reduction Scenarios:

• •  Immediate adjustment: If your stay is extended or modified to qualify for a lower tax tier or tax-exempt status, taxes will stop being charged at the higher rate starting in the next billing cycle following the update.
• •  Credit application: Any tax overpayments from previous billing cycles will be applied as a credit to your account after you have completed the required number of nights to qualify for the lower tax tier or tax-exempt status. Please note that all refunds will be reviewed and confirmed by our team, and a manual refund will be issued when applicable.

For New York stays extended to 180+ nights (tax-exempt status) or New Jersey stays extended to 90+ nights (tax-exempt status), the same process applies: taxes stop being charged in the next billing cycle after the modification, and refunds for previously paid taxes are issued after the applicable threshold is reached.Extension Cancellation: If you extend your stay to reach a lower tax tier or a tax-exempt status and subsequently cancel that extension, any taxes that are now due based on your revised length of stay will be charged immediately upon confirming the extension cancellation.

Authorization for ACH PaymentsGuest authorizes Anyplace to originate ACH transactions to their account for payment of Guest Fees. This authorization binds the Guest to the NACHA Operating Rules as they pertain to these transactions. Recorded evidence of this authorization is maintained, and the Guest agrees to be bound by all applicable provisions of the NACHA rules. Anyplace’s contact information for ACH transactions is as follows: support@anyplace.com.Processing Time for ACH Refunds: Anyplace will initiate ACH refunds promptly after determining that a refund is due. The Guest acknowledges and agrees that ACH transactions are processed by third-party financial institutions and network operators, not by Anyplace and that credit to the Guest’s account may require multiple banking days. In particular, a refund initiated by Anyplace may take up to ten (10) business days from the date Anyplace initiates the refund to appear in the Guest’s bank account. Business days exclude weekends and federal banking holidays. Anyplace cannot guarantee same-day credit and cannot accelerate, control, or otherwise influence the timing of crediting by the Guest’s bank or other third-party processors.Anyplace has no control over such holds or freezes and disclaims any responsibility for funds that are unavailable, held, frozen, returned, or otherwise delayed by the Guest’s bank or any third party during the refund process.Limitation of Liability; Third-Party Processing: To the fullest extent permitted by applicable law, Anyplace shall not be liable for any delay, error, omission, loss, fee, interest, chargeback, return, or other adverse consequence arising from or attributable to the actions or inactions of the Guest’s bank, an originating or receiving depository financial institution, the ACH network, or any other third party involved in processing ACH transactions or refunds. Anyplace’s sole obligation with respect to ACH refunds is to initiate the refund in accordance with these terms; Anyplace is not responsible for verifying the timing of credit to the Guest’s account, and Anyplace cannot assist in or expedite the internal procedures of any bank or payment processor.

Terms and Conditions and AddendaGuest’s occupancy of the Unit is subject to the terms of this Agreement, the Website Terms of Service, Anyplace’s Privacy Policy and any applicable Accommodation Agreements (if any). This Agreement constitutes a legally binding agreement between Anyplace and Guest, and Guest acknowledges that it has read, understands and agrees to all of the terms, conditions, policies and disclosures set forth in the Agreement.